Payment:
We prefer PayPal or Google Checkout, and remember, if you don't have a PayPal account, you can pay with your credit card through the PayPal "gateway" without becoming a member. We also accept money orders and
checks from U.S. customers. If you're paying by check, payment is due within 7
days, otherwise the item will be put back in stock.
Please note, if you're paying by
money order and don't have the number yet, just put "123" in the check number
field of the payment screen. If paying by personal check your item will not ship
until the check clears the bank's processing system.
International buyers are welcome.
Payment must be made in U.S. funds via PayPal , Google Checkout, or cash but be aware that sending
cash is at the risk of the buyer. If you would like to make other payment
arrangements, please contact the individual seller for their policy.
Sales Tax:
Sales tax may be added to your invoice when the seller and buyer are
located in the same state. If you have any questions about a tax rate please
contact the seller whose item you are considering.
Shipping:
We
offer Free USPS First Class and Parcel Post shipping within the U.S., on all products. We also offer USPS Priority mail, if you must have your treasures quickly! For our customers outside of the U.S., we offer USPS Priority International.
All items are carefully wrapped,
padded and cushioned to ensure safe delivery. All of the Divas are also members of the Glass and Pottery
Sellers Association, and are used to packing delicate and breakable items.
Items are normally shipped within 24 to 48 hours from receipt of
payment, and all shipments include free delivery confirmation. Insurance is
recommended for high-value or fragile items.
USPS Priority
International includes approximately $60 insurance. All customs forms include country of
origin, which can be helpful in assessing your country's duty. All duties and
taxes are the responsibility of the buyer.
Refunds:
We
know you're going to love your purchase. But if for some reason, you don't... please email us
within 7 days of delivery, for return shipping instructions. If an item is
damaged in shipment and you've purchased insurance, please email your
dealer immediately so we can process your claim. Do not mail the item
back, as that voids your insurance contract.
Questions:
We are happy to
answer your questions and try to reply promptly. If you need additional
information about a particular item, please don't hesitate to contact
us.
