Payment: We prefer PayPal or Google Checkout, and remember, if you don't have a PayPal account, you can pay with your credit card through the PayPal "gateway" without becoming a member. We also accept money orders and checks from U.S. customers. If you're paying by check, payment is due within 7 days, otherwise the item will be put back in stock.
Please note, if you're paying by money order and don't have the number yet, just put "123" in the check number
field of the payment screen. If paying by personal check, your item will not ship until the check clears the bank's processing system.
International buyers are welcome. Payment must be made in U.S. funds via PayPal, Google Checkout, or cash but be aware that sending cash is at the risk of the buyer. If you would like to make other payment arrangements, please contact the individual seller for their policy.
Sales Tax: Sales tax may be added to your invoice when the seller and buyer are located in the same state. If you have any questions about a tax rate please contact the seller whose item you are considering.
Domestic US Shipping: We offer Free USPS First Class and Parcel Post shipping within the U.S., on all products. We also offer USPS Priority mail, if you must have your treasures quickly.
All items are carefully wrapped, padded and cushioned to ensure safe delivery. All of the Divas are also members of the Glass and Pottery Sellers Association, and are used to packing delicate and breakable items.
International Shipping: We offer USPS Priority International and First Class International. However, please remember that First Class International includes no delivery confirmation, package tracking or insurance. Select it at your own risk. USPS Priority International includes approximately $60 insurance. All customs forms include country of origin, which can be helpful in assessing your country's duty. All duties and taxes are the responsibility of the buyer.
Refunds: We know you're going to love your purchase. But if for some reason, you don't... please email us within 7 days of delivery, for return shipping instructions. If an item is damaged in shipment and you've purchased insurance, please email your seller immediately so we can process your claim. Do not mail the item back, as that voids your insurance contract.
Questions: We are happy to answer your questions and try to reply promptly. If you need additional information about a particular item, please don't hesitate to contact us.